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Carers Register user guide

The Carers Register user guide has been developed by the Office of the Children's Guardian to assist designated agencies to navigate the various functions within the Carers Register and to assist designated agencies to develop internal procedures that adhere to best practice administrative principles when utilising the Carers Register.

The user guide is divided into 5 sections to enable designated agencies to locate relevant content.  A summary of the contents of sections is as follows:

Section 1: Agency registration
Agencies register by completing the Carers Register registration form (PDF 147.1KB) with reference to the Carers Register administration guide. (PDF 1.4MB)

Section 2: Administration guide
The Administration guide (PDF 1.4MB)provides information on how to complete the form and further instructions on creating your agency's structure and additional users.  The Administration guide is also available in e-book format in the training package.

Section 3: Guidance notes 
The Guidance notes  (PDF 1.1MB)provides a Carers Register overview of designated agencies roles and responsibilities, data entry requirements and business rules relevant to the Carers Register.  This includes the rules concerning the authorisation and applications of persons (and relevant household members) to provide statutory or supported out-of-home care in New South Wales. 

Section 4: Training package
The Training package (PDF 445.9KB) offers guidance on delivering effective training to staff members through active participation in the Carers Register training environment, including self-paced learning.  

Section 5: Operational guide  
The Operational Guide offers step-by-step directions on how to record information onto the Carers Register. There are 11 training modules in this guide, available on the Carers Register training page.