Strengthening child safety through changes to Working with Children Check reviews

Significant changes are now in effect for how Working with Children Check (WWCC) reviews are managed in New South Wales. The legislation aims to strengthen the state’s child safety framework by giving the Office of the Children’s Guardian full responsibility for reviewing WWCC decisions.

All WWCC administrative reviews will now be managed by the Office of the Children’s Guardian, the state’s independent child safety regulator, replacing the previous external review process through the NSW Civil and Administrative Tribunal (NCAT).

This is being done to create a more consistent and expert approach to decision-making and reviews, better aligning with community expectations.

The legislation also ensures all negative notices from interstate jurisdictions will automatically apply in NSW, including people subject to interim bars in other states and territories.

People seeking a review of certain decisions on their National Disability Insurance Scheme Worker Check (NDISWC) will now no longer be able to seek an external review through NCAT.

“These changes mark an important step in safeguarding children, young people, and individuals living with a disability in NSW,” said Acting Children's Guardian Rachael Ward.

“Children and young people deserve to feel safe, and parents and carers should feel confident that they are making the best possible decisions when it comes to child safety.”

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You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
How to renew using digital proof of identity (POI)

You will need:

  • A MyServiceNSW account with the WWCC service added
  • 3 current identity documents including a NSW driver licence or photo card
  • a device with a working front camera for face verification.


If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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