Samaritans Foundation Diocese of Newcastle

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    Statutory out-of-home care details

    Louise Cossettini, Manager Safeguarding

    36 Warabrook Boulevard, Warabrook NSW 2304

    PO Box 366, HRMC NSW 2310

    38 574 464 524
    1 July 2026

    Specialised substitute residential care details

    Samaritans Foundation
    Children and young people aged 0–17 years

    Specialised substitute residential care coordinator

    Louise Cossettini

    PO Box 366 Hunter Region Mail Centre NSW 2310

    Exchange of information contact, NSW Carers Register

    Name: Ms Louise Cossettini
    Position: Safeguarding Manager  
    District: Hunter, Central Coast
    Region: Newcastle
    Office location: Newcastle
    Email: louise.cossettini@samaritans.org.au
    Mobile: 0438 012 839

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    You can now renew your WWCC by using digital proof of identity – no need to visit a Service NSW Centre.
    How to renew using digital proof of identity (POI)

    You will need:

    • A MyServiceNSW account with the WWCC service added
    • 3 current identity documents including a NSW driver licence or photo card
    • a device with a working front camera for face verification.


    If you're renewing a paid WWCC, you will also need a credit card, debit card, PayPal or PayID account.

    If you have an expired WWCC clearance or have changed your name on your identity documents since the last time you renewed your WWCC, you can't renew using digital proof of identity.

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